One of the things that I try to do in my fiction is to do without any actual heros or villains.
The bulk of my characters are well-meaning nebbishes, or people that are simply caught up in things that they just cannot handle.
The things is, they usually think they’re coping just fine, thank you…and so a level of irony is introduced straightaway. This also makes them pretty unreliable narrators.
I love unreliable narrators. Wouldn’t know what to do without them. Another of my favorite things to do is to find an alien or creature, and tell the story from their side.